Frequently Asked Questions

General

Q: What .NET versions are supported?
A: The SDK supports .NET 10.0 and later.

Q: Which platforms are supported?
A: Android (API 21+) and iOS (12.0+).

Q: Where should I initialize the SDK?
A: In App.xaml.cs within the OnStart() method.

Q: Can I call SDK methods before initialization?
A: No, always call Initialize() first.

Q: Do I need to implement ATT?
A: Yes, for iOS 14.5+ to access IDFA. Call WaitForATTUserAuthorization() before Initialize().

Q: What is SKAdNetwork?
A: Apple's privacy-preserving attribution framework. Use UpdatePostbackConversion() to update conversion values.

Q: Events are not being tracked
A: Ensure SDK is initialized and you're using the correct event IDs.

Q: Deep links not working
A: Verify your intent filters (Android) and Associated Domains (iOS) are configured correctly.

For more help, contact support@trackier.com.